Checkout.com, the global payments solution provider, launches Identity Verification, its first product focused on improving the customer onboarding and identity verification process and expanding Checkout.com’s impact on customers’ digital experience.

Identity Verification utilises proprietary artificial intelligence and is trained on billions of identity and facial recognition documents. Built for businesses like Fintechs, Rental and Hiring companies, Gaming, and Government organisations, Identity Verification helps businesses scale by having a friction-free, compliant, and quick customer verification process. Developed on an expansive list of ID documents across 195 countries, Checkout.com Identity Verification can verify nearly every citizen in the world. In beta alone, it has verified over 10 million identities and identified over 1 million fraudulent identities.

AI-supported video-streaming to improve customer journey

Identity fraud is evolving, with deep fakes and deceptive documents growing in sophistication. Single-frame photos often fail due to poor image quality or are managed by a system that cannot keep up with new types of fraud. Checkout.com Identity Verification solves this problem by using 25 fps, 1000 images/flow video streaming. Using video mode on a mobile phone, customers now show an identity document and their face while the sophisticated AI guides users throughout the process, providing live feedback on how to show document authenticity and move their face so the AI can recognise them to combat fraud. It will also tell users if the document they are scanning is invalid, i.e. the wrong passport or driving licence.

Meron Colbeci

“The digital economy enables instantaneous access to products, services and outcomes, and it should be no different for identity verification. We deeply believe in the intersection between digital payments and online identity verification. Legacy systems requiring an appointment with a human being or limited to certain days a week are not conducive to the long-term growth of the digital economy. Utilising AI and algorithms trained on billions of data points, alongside a video stream that simply requires an internet connection, means we can now safely verify identity documents and facilitate customer onboarding from anywhere in the world”

Said Meron Colbeci, Chief Product Officer at Checkout.com.

Checkout.com Identity Verification removes the complexity of requiring a specific app or software compatibility and now allows users to verify their identity anytime and anywhere, requiring only an internet connection. Businesses can direct users to an interface with their logo and branding to facilitate a seamless experience in less than 120 seconds. Businesses can now onboard users 24/7, 7 days a week, without human interaction, all while building trust in the brand.

Overcoming ID fraud through AI and machine learning

Identity Verification’s AI can quickly verify authentic identities across over 3000+ identity documents. By moving the identity document on the video, the AI can monitor hologram and colour changes common in most documents, as well as transparency and opacity. With the user doing a series of short and easy face movements, the AI can quickly identify possible deep fakes or fraudulent identity documents.

The platform’s time to verify from start to completion is 120 seconds for 90% of users. 70% of identities are verified in less than 20 seconds, and any identities that can not be verified in that time are passed to a dedicated team for a systematic human review. These experts have been trained by customs police officers on ID document security features and the methodology to assess a face match. To date, Identity Verification has identified over 1 million fraudulent identities in beta alone.

Featured image credit & Edited from Checkout.com