Italian Neobank HYPE Automates Customer Identity Verification With Onfido


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Italian neobank HYPE has partnered with London-based identity verification and authentication provider Onfido to automate its customer onboarding process.

Launched in 2015, HYPE provides 1.7 million customers with services such as P2P and bill payments, transfers, savings management, and other banking services provided in collaborations with partners.

Onfido enables users to sign up for HYPE’s services remotely by allowing them to verify themselves by taking a photo of their government-issued identity document and a short selfie video.

Its software checks that the ID is genuine and not fraudulent, and its biometric technology matches the photo on the ID to the facial biometrics captured in the same flow.

Luca Grampioggia

Luca Grampioggia

“Our integration with Onfido means we can offer users an unparalleled banking experience starting at onboarding,”

said Luca Grampioggia, CEO at HYPE.

Oliver Krebs

Oliver Krebs

“With Onfido’s support of over 2,500 identity documents, HYPE is able to scale its business while creating a fast and frictionless end-to-end digital process for their users,”

said Oliver Krebs, SVP of EMEA at Onfido.

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